Information Collection and Use
Maldives Immigration cooperates with law enforcement agencies and other relevant entities to enforce applicable laws. We may disclose user information where necessary to respond to legal processes, regulatory requirements, or to prevent and investigate unlawful activity, in accordance with the laws of the Maldives.
Information We Collect
- Personal Identification Information — passport details, work visa details and other government-issued identification.
- Biometric Data — photographs and biometric data for facial recognition used to verify identity.
- Other Immigration Information — travel documents, entry/exit records and immigration status.
- Device Information — IP addresses, browser, operating system and approximate location.
- Usage Data — visit frequency and time spent on our digital services.
How We Use Your Information
- Process the services you request and share with relevant authorities.
- Verify identity and legal status of individuals entering or residing in the Maldives.
- Ensure compliance with Maldivian immigration laws.
- Identify individuals without legal documents using facial recognition.
- Communicate with you about your requests and service status.
- Analyze data to improve services and user experience.
- Transmit data to Maldives Immigration Authority for permanent record-keeping.
How We Share Your Information
- All collected data is transmitted to Maldives Immigration for permanent storage and ownership in compliance with Maldivian immigration laws.
- Data may be shared with law enforcement agencies and other relevant entities for compliance and enforcement purposes.
Data Retention and Deletion
- Personal and biometric data is stored permanently by the Maldives Immigration Authority in compliance with immigration laws.
- Facial recognition data is temporarily stored for processing and securely deleted after verification.
- Due to legal obligations, data cannot be deleted and is retained for record-keeping, enforcement and compliance.
Data Security
- All data is securely transmitted to Maldives Immigration Authority.
- We follow data protection measures and security protocols for handling sensitive personal and biometric data.
Your Privacy Rights
Data collected through our services is stored permanently with Maldives Immigration Authority and is under their control. Under Maldivian immigration law, data cannot be deleted or modified once collected. Direct any concerns to Maldives Immigration.
Changes to this Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date. Please review periodically.
Contact Us
Questions about this Privacy Policy can be sent to info@immigration.gov.mv.
Need help or more information?
Reach our Call Center on 1434 (working days, 08:30 – 15:00).