An official website of the Maldives government.

Legal

Terms and Conditions

Please review these Terms carefully before using our services. They form part of the User Agreement and outline what is permitted and prohibited on our digital services.

Using the Services

You may use our services only in compliance with these Terms and all applicable laws and regulations. Our services evolve and may change from time to time at our sole discretion. We may limit, stop (permanently or temporarily) or modify any feature for individual users or generally.

Who May Use the Services

  • Registration: certain features require you to register and provide true, accurate and current information.
  • Age: if you are under 18, you may use the Service only with the approval of your legal guardian.
  • Business use: if you accept these Terms on behalf of an entity, you confirm you are authorized to bind that entity.

Privacy

Our Privacy Policy describes how we handle the information you provide. By using the Services you consent to the collection and use of that information as set out in the Privacy Policy.

Your Account

  • You are responsible for safeguarding your account; use a strong password and keep it confidential.
  • Notify us immediately at info@immigration.gov.mv of any unauthorized use or breach of security.
  • Service announcements and administrative messages are part of the Services and cannot be opted out of.
  • Keep your contact information updated, especially if a phone number changes or is deactivated.

Ending These Terms

We may suspend or terminate your account, or stop providing the Services in whole or in part, at any time and for any reason, including suspected violation of these Terms. We may also modify or discontinue the Service with or without notice and will not be liable for any such change.

Limitation of Liability

We will not be liable for any costs, damages or expenses arising from any cause, including changes to or interruption of travel, whether incidental, direct, consequential, special or otherwise, in excess of any service fees you paid, regardless of whether we had knowledge that such damages might be incurred.

Need help or more information?

Reach our Call Center on 1434 (working days, 08:30 – 15:00).

Contact Us